At Vanidove, we are dedicated to providing a secure, seamless, and transparent shopping experience. These billing terms outline our policies related to payments, security, and solutions for payment issues.
Payment Security
To ensure your payment details remain secure, we use Secure Sockets Layer (SSL) encryption technology. This protects sensitive information, such as credit card details and personal data, from unauthorized access during transactions.
Accepted Payment Methods
We offer multiple payment options for your convenience:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover. Debit cards with Visa or Mastercard logos are also supported.
- PayPal: Payments can be made securely via PayPal. If you do not have a PayPal account, you can check out as a guest.
If you are using a prepaid debit card, please ensure it is registered before attempting to make an online purchase.
Currency and International Fees
All transactions on Vanidove.com are processed in United States Dollars (USD) unless stated otherwise. If your payment is made from outside the United States, your bank or card issuer may apply additional international transaction fees or currency conversion charges. These fees are determined by your financial institution, and Vanidove is not responsible for them.
Troubleshooting Payment Issues
If you encounter any difficulties while making a payment, please consider the following troubleshooting steps:
For Debit or Credit Card Transactions:
- Ensure that the card number, expiration date, CVV, and billing address are correctly entered.
- Verify that there are sufficient funds in your account.
- Contact your bank to confirm that your card is enabled for online transactions and that there are no spending limits or security restrictions affecting your purchase.
- Try refreshing the checkout page, logging out and back in, or switching to an incognito/private browser mode.
- If your transaction is declined, contact your bank, as they may have blocked the transaction for security reasons.
For PayPal Transactions:
- Check if your PayPal account has transaction limits or any holds that could prevent payment processing.
- Ensure that your billing and shipping addresses match, as PayPal requires this for payment verification.
- Try using a different browser, device, or an incognito/private browsing mode.
- If you are unable to complete your payment via PayPal, consider using a credit or debit card as an alternative.
If none of these solutions resolve your issue, please contact our support team at [email protected] for further assistance.
Privacy and Security Commitment
At Vanidove, we take data security seriously:
- We use SSL encryption to protect all transactions and safeguard customer information.
- Your personal details are securely stored, and we do not retain credit card information on our servers.
For more details on how we handle customer data, please refer to our Privacy Policy.
By making a purchase on Vanidove.com, you acknowledge and agree to these Billing Terms and Conditions.
For any inquiries or further assistance, feel free to reach out to us at [email protected].
Address: 8737 SW Hillsboro Cir, Port St. Lucie, FL 34953, United States
Email: [email protected]
Phone: (+1) (845) 931-5164
Work Hours: 8AM - 8:30PM
Work Days: Mon - Sat
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